COMMUNICATION | APPOINTMENTS | CRISIS SUPPORT | CONFIDENTIALITY
Email & Response Times
Email is reviewed twice each business day—at the start of the day and after lunch.
- Routine inquiries: Response within one business day.
- In-depth requests: Reviewed on administrative days (Monday and Friday). Additional processing time may be required.
- Emergencies: Email is not continuously monitored or appropriate for urgent concerns.
Appointments
All scheduling, rescheduling, and cancellations must be completed through the online client portal. Access the portal using the link in my email signature or your automated confirmation emails and texts. Appointment changes are not processed by email.
Crisis & Community Support
For immediate mental health or emotional support:
- 988 Suicide & Crisis Lifeline: Call/text 988 | 988lifeline.org
- Crisis Text Line: Text HOME to 741741 | crisistextline.org
- Trans Lifeline: Transgender peer support | 877-565-8860
- The Trevor Project: LGBTQ+ youth crisis support | 866-488-7386 | Text START to 678678
- Call BlackLine: BIPOC-centered peer and crisis support | 800-604-5841
- StrongHearts Native Helpline: Domestic and sexual violence support for Native communities | 844-762-8483
- National Domestic Violence Hotline: Relationship abuse, coercive control, and safety planning | 800-799-7233 | Text START to 88788
Immediate Danger: Call 911 or seek emergency medical care. When feasible, involve a trusted support person.
Safety & Autonomy
Crisis services may involve emergency responders. You may ask about confidentiality and reporting policies before sharing sensitive information. Emergency responses may pose additional risks for BIPOC, neurodivergent, disabled, and other marginalized communities.
Confidentiality
This email and its attachments may contain confidential or privileged information. Electronic communication carries inherent privacy risks. If received in error, notify the sender, delete all copies, and do not share the contents. Contact me to discuss more secure communication options.
Website Privacy Policy
Effective Date: January 1, 2026
Your privacy matters. We respect your right to privacy, informed choice, and control over your personal information.
Information We Collect
We may collect your name, contact information, and details you voluntarily provide when contacting us or requesting services. Our website platform may also collect limited technical and usage information.
How We Use Information
Information is used to respond to inquiries, coordinate services, maintain website functionality, and meet applicable legal obligations.
We do not sell personal information or use it for targeted advertising.
Website Analytics & Third Parties
Our website is hosted by Articulation Sites, which provides privacy-focused, server-side website analytics. Basic visitor and performance information may be processed to maintain and improve website functionality.
External scheduling, communication, or payment services may collect information under their own privacy policies when you access those services.
Learn more: Articulation Privacy Policy.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain, subject to applicable legal and record-retention requirements.
Our practice does not currently meet the Colorado Privacy Act's general consumer-volume applicability thresholds. We nevertheless follow applicable privacy and data protection requirements and consider reasonable privacy requests.
Security & Confidentiality
We use reasonable safeguards to protect personal information. However, electronic communication is not entirely risk-free.
Please avoid submitting sensitive clinical information through general website forms or standard email. Secure communication options may be available upon request.
Clinical Privacy
Clinical counseling records are subject to separate confidentiality requirements under applicable Colorado and federal laws, including HIPAA where applicable.
See our Clinical Notice of Privacy Practices for information about clinical confidentiality, protected health information, and client rights.
Contact & Updates
Privacy inquiries: Click on button below
We may update this policy as our services, technology, or legal obligations change. Changes will be reflected in the effective date above.
Clinical Notice of Privacy Practices
Your care. Your privacy. Your rights.
We are committed to protecting the privacy of individuals receiving clinical counseling services while respecting autonomy, dignity, and culturally responsive care.
Protected Health Information
Clinical information may include assessments, diagnoses, treatment records, billing information, and other information related to your care.
This information is protected under applicable professional confidentiality standards, Colorado law, and HIPAA where applicable.
Your Privacy Rights
Where HIPAA applies, you generally have the right to:
Access eligible clinical records and request copies.
Correct information through a formal amendment request.
Request confidential communications and certain disclosure restrictions.
Receive an accounting of qualifying disclosures.
File a privacy complaint without retaliation.
Certain records, including separately maintained psychotherapy notes, receive additional protections.
Confidentiality & Its Limits
Clinical information is not disclosed without authorization unless permitted or required by law. Exceptions may include mandated reporting, qualifying safety concerns, and lawful legal processes.
These limitations are discussed during clinical informed consent.
Secure Communication
Clinical concerns and sensitive records should be communicated through approved, secure channels whenever possible.
Standard email and website contact forms may not provide the same protections as designated clinical communication systems.
Complete Clinical Privacy Notice
Read the Full Notice of Privacy Practices
The complete notice explains permitted uses and disclosures, legal responsibilities, privacy rights, complaint procedures, and how to contact the designated privacy representative.
Privacy Questions: Click on button below.
This clinical notice applies to counseling services. Coaching, consulting, and other nonclinical services may operate under different confidentiality agreements and legal requirements.